Michael Kimb Jones

As previously noted my broadband connection with Be has been playing up lately.

I wrote many support tickets to Be detailing how I belived it was a fault with the router they had sent me, the ‘bebox’.

So, yesterday a new bebox arrived.

I have yet to set up and test the new device but I can at least applaud Be’s customer services for responding in such a pro-active manner.

Unfortunately, the bebox (which is actually a re-branded Speedtouch 780WL) has never been a friend of mine.

Its user interface seems amateurish and its styling leaves much to be desired. Its a far cry from my old Netgear router I used to use when I used the Bulldog broadband service.